Carriage & Packing

Carriage is free* over £45.00 including vat, orders under £45.00 are charged at £3.95 including vat (£3.36 + vat) and will be added to your order value at the checkout. *subject to the areas listed below

UK MAINLAND
All orders will either be sent by FIRST CLASS POST, INTERLINK EXPRESS or FedEX on an overnight (next working day) a signature is required to take delivery, if no one is available to sign then a card will be left so that you can contact the delivering depot to arrange another delivery or collect.

SCOTTISH HIGHLANDS
(Postcodes: FK17 to 99, G83, IV1 to 28, IV33 to 39, IV52 to 54, IV63, KW1 to 14, PA21 to 40, PH18 to 26, PH30 to 41 and PH49 to 50)

Orders up to 2 kg will either be sent by FIRST CLASS POST or ROYAL MAIL STANDARD PARCELS which could take up to 5 working days. Orders over 2kg in total will require an additional carriage charge, please contact us for further details.

ISLE OF MAN, SCOTTISH ISLANDS, ISLE OF WIGHT and NORTHERN IRELAND.
Orders up to 2 kg will either be sent by FIRST CLASS POST or ROYAL MAIL STANDARD PARCELS which could take up to 5 working days. Orders over 2kg in total will require an additional carriage charge, please contact us for further details.

CHANNEL ISLANDS
Orders under 2kg will either be sent by FIRST CLASS POST or ROYAL MAIL STANDARD PARCELS which could take up to 5 working days. *Due to changes in Royal Mail Parcels policy orders over 2kg are classed as International Parcels and are subject to an additional carriage charge which is dependent on weight. Please contact before ordering or place you order and we will contact you, if you are then not happy with the additional carriage you will be able to cancel.

DURING POSTAL STRIKES
Postal strikes can cause delays to the delivery of orders sent out by 1st Class Post, the method of sending orders will be as follows:

All orders over £45 that would normally qualify for free postage will be delivered by a courier service so will not be affected.

Orders under £45 will still be sent be Royal Mail so please expect a delay. Should you require the order to be sent out on a Next Working Day delivery you can upgrade your delivery for an additional £2.95.

New Premises at Exeter from 6th January 2009

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